Privacy policy

Last Updated: [16/03/2.26]

Welcome to Brando Printing. Your privacy is important to us, and we are committed to protecting the personal information you share with us when you visit or make a purchase from our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

When you visit or make a purchase from Brando Printing, we may collect the following types of information:

Personal Information

This includes information that can identify you personally, such as:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (processed securely through payment gateways)

Order Information

When you place an order, we collect information related to:

Products purchased (such as custom stickers, jewellery display cards, thank you cards)
Transaction details
Delivery preferences

Automatically Collected Information

When you browse our website, we may automatically collect certain data including:

IP address
Browser type
Device information
Pages visited and browsing behavior
Date and time of visits

This information helps us improve our website and customer experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you regarding your orders or inquiries
To provide customer support
To improve our products, services, and website functionality
To send updates, promotions, or marketing communications (only if you opt-in)
To detect and prevent fraudulent transactions or unauthorized activities
To comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience.

Cookies help us:

Remember your preferences
Keep items in your shopping cart
Understand how users interact with our website
Improve website performance and functionality

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly without cookies.

4. Third-Party Services

We may use trusted third-party services to operate our business and website effectively. These may include:

Payment gateways (such as Razorpay, PayPal, or other payment processors)
Shipping and logistics partners
Website hosting providers
Analytics services (such as Google Analytics)

These third-party providers have their own privacy policies and only receive the information necessary to perform their services.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Security measures may include:

Secure payment processing
Encrypted connections (SSL)
Restricted access to personal information
Regular monitoring of website security

While we strive to protect your information, no online system can guarantee 100% security.

6. Customer Rights

As a customer, you have certain rights regarding your personal information, including:

The right to access the personal data we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal data (where legally applicable)
The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices. Updates will be posted on this page with a revised "Last Updated" date.

We encourage users to review this policy periodically.